LabReqs FAQ's

 

How long has LabReqs been offering lab testing directly to individuals?

LabReqs.com is a direct to consumer web portal developed by our parent company PicMed Wellness. 

PicMed has offered consumer lab testing since 1992.  PicMed has also worked with tens of thousands of individuals providing on demand lab tests, vaccinations, and health screenings. PicMed works with many Fortune 500 companies nationwide. At our medical clinics in Texas, Oklahoma & Arkansas, any one can come without appointments and get direct lab testing.

To find out more about PicMed clinics visit www.picmed.com. PicMed offers  Flu shots and onsite biometric testing at corporate partners nationwide. 

What makes Labreqs.com different from other similar sites?

The number one thing that makes Labreqs different is our commitment to the health and well being of  our patients, as well as, our fundamental desire to provide each person with a valuable service at a great price. We also have a dedicated care team available to answer questions by phone, email and live chat.  We offer incredible pricing due to our volume of tests provided to our corporate clients.  We also have the largest network of clinical lab partners and medical providers who offer lab testing and preventative health services. Our Lab Locator has over 7000 partner sites and is currently working to add an additional 3500 sites to our searchable engine

Will I need my own doctor's order with this Lab Order? 

No.  All LabReqs.com requisitions come with doctor's orders. We have doctors licensed in 50 states.  LabReqs.com now gives you the access to order your own lab test nationwide. Certain states do not allow for direct to consumer testing New York, New Jersey, Rhode Island  residents can not order lab services through LabReqs.com.  Medical services are accepted.

LabsReqs.com Does Not Accept Health Insurance or file claims

We offer great cash prices for our services . We are able to prevent your testing from being reported to your insurance company and your results from being placed on your medical record by not accepting health insurance as a payment method. Instead, we accept numerous other payment forms for your convenience including: credit and debit cards, prepaid gift cards bearing the Visa, MasterCard, Discover, or American Express logo, PayPal, Apple Pay, Amazon pay and health savings accounts (HSAs). You understand that LabReqs.com is unable to provide CPT or ICD9 codes or tax identification numbers for billing purposes. After services are complete, we do not store your personal or financial information.  

Insurance and Reimbursements

LabReqs.com / Schooltiters.com orders are only for individuals who want to pay directly for testing and do not want to seek reimbursement from their insurance carrier or the government.  Services purchased under or through solely your or your organizations financial responsibility. 

In order to file insurance, insurance companies will request diagnosis codes from us(the ordering provider). In certain instances, they will also want an explanation or valid reason why the test was ordered and affidavits of medical necessity.  This information can't be provided. If you have a HSA account or Flexible spending accounts you can submit for reimbursement but we will not assist in any reimbursement of lab expenses ordered through our sites. If filing insurance for a test you must go through your own provider. 

 

 

Will you need insurance approval?

No. Since you pay for your tests directly, you don't have to hassle with insurance approval.  You understand that LabReqs.com  is unable to provide CPT or ICD9 codes or tax identification numbers for billing purposes. We accept credit and debit cards, including American Express, Diner's Club, Mastercard and Visa. A charge on your credit card will appear from “Picmed Wellness” to bill for services rendered.

Where do you get tested?

After you order and pay for your test online, you can go to one of LabCorp's 1,700 or Quest's 2,400 Patient Service Centers to have your blood drawn or specimen collected. Use our Location Finder to find one that's convenient for you.  If you can't find a testing center, please keep in mind we have an additional 3000 occupational clinic providers that we can manually look up for you. Please call us 1-844-455-6355 or email us at customerservice@labreqs.com.

List of Lab Locations can be found here

Why can't I get tested in New York, New Jersey, Rhode Island ?

If a request for a referral is made in the states of New York (NY), New Jersey (NJ), and Rhode Island (RI), the laws of these states require that the actual fees paid directly to the lab for my testing will be disclosed to me. The website will charge a fee for their services and the preparation and referral to a physician. 

What are some of the advantages to ordering through LabReqs.com

LabReqs offers our clients same day testing, and in most cases, results are back within 24-48 hours. Our lab test cost includes the physician's order and results reporting.  Our experience in providing direct to consumer testing, drug testing, and vaccination services since 1992 set LabReqs apart from any other provider. SAME DAY TESTING is contingent on receiving the order early enough in the day and having locations available to test on that day. 

What do you need to do before visiting a test center?

 Some tests require fasting or avoiding specific foods or drinks beforehand. 

Does LabReqs.com help interpret tests?  

Yes. Our trained clinical care team can walk you through your results and provide clarification if needed. Individuals who order tests must arrange with their own health provider for consultation and interpretation of the test results if they have any health concerns. The test results are not a guarantee of health status or substitute for medical care. It is not recommended that individuals make health decisions until you have reviewed results with a physician.  

What happens with critical lab values?

The clinic laboratory will report a critical result to the ordering physician. The laboratory test value should be ascertained by a competent member of the laboratory via a laboratory doctor, clinical chemist, or senior medical laboratory technician, who should discuss the result with the ordering physician.

Will LabReqs.com provide anonymous testing? 

LabReqs.com does not provide anonymous testing.  Anonymous testing is where a patient is given a unique identifier, and no official record of testing will be made, no identifying details are passed on to the public health authorities.

LabReqs.com will provide Confidential testing

Confidential testing means that results will not be released without written authorization from our patients. For communicable diseases that test positive, local health authorities  will be notified according to all state regulations and laws.  LabReqs.com is legally bound by HIPAA regulations and Privacy Rules  to protect Personal Health information.

Reporting Communicable diseases.  

Reporting cases of communicable diseases and related conditions has been and remains a vital step in controlling and preventing the spread of communicable disease. These reports are useful in many ways, including assurance of provision of appropriate medical therapy (eg, for tuberculosis), detection of
common-source outbreaks (eg, in food-borne outbreaks), and planning and evaluating prevention and control programs (eg, for vaccine-preventable diseases). We will report communicable disease information required by law.

Are there any additional charges after I place my order?

No. Once you place your order you are all set– there are no fees or extra charges for visiting the test center or for getting your results.

Can LabReqs.com provide vaccinations if lab tests show lack of immunity?

Yes.  Labreqs.com has agreements nationwide with clinics that will provide discounted tb skin test, MMR , Varicella, Hep AB shots, Flu shots chest x rays, physicals and more.  

These medical services are not performed at any  LabCorp or Quest locations.

What additional Non-Lab services are provided?

We have a partial list of the services on our Medical Services Page.  We do offer these services Nationwide but locations are not listed on our location finder.

Do you match prices? 

If you find a lower published price at a national provider for the same lab test that you've ordered, we will do our best to match the national competitor's price. Must let us know prior to purchasing the test. Does not include medical services like physicals, vaccinations, tb skin test, chest x rays and other medical procedures, testing for minors, and drug testing. 

What is your refund / cancellation policy? 

Our Cancellation Policy: You may cancel your order any time before your visit to the test center. Refunds will be issued minus a 20% cancellation fee. All cancellation requests after 21 days of purchase will be given credit for future testing.

 

Medical issues or Emergencies. 

ELECTRONIC COMMUNICATION IS NOT APPROPRIATE FOR ALL HEALTH ISSUES, ESPECIALLY THOSE OF AN URGENT NATURE.

LabReqs /SchoolTiters.com MAKES NO GUARANTEE OF ANY PARTICULAR RESPONSE TIME TO AN INQUIRY YOU MAY MAKE.

 

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD NOT RELY ON THIS WEBSITE FOR ASSISTANCE, BUT SHOULD INSTEAD SEEK APPROPRIATE EMERGENCY MEDICAL ASSISTANCE.